Kituo cha msaada /Getting started

How do I sign in and get started?

Sahihi signs you in with a one-time code sent to your phone or email. There is no password to remember unless you choose to set one.

Signing in

  1. Open the sign-in page and enter your phone number or email address.
  2. Wait for the one-time code. It is short-lived, so request a new one rather than reusing an old message.
  3. Type the code on the second screen. You are in.

Sign-in is two steps on purpose: the first screen identifies you, the second proves it is you. If you have set a password, you can use it instead of a code.

Your first login

A brand-new account has no business attached to it. Sahihi sends you to the create-a-business form, because every licence, deadline and document in the product belongs to a business rather than to a person.

If a colleague invited you, you do not create anything. Accept the invitation and you join their business with the role they chose for you.

The code did not arrive

  • Check the number or address you typed, then request a fresh code.
  • On a weak mobile network, an SMS can take a few minutes. Wait before requesting a third code.
  • If your account has no phone number on it, Sahihi falls back to email. Check the spam folder.

Bado umekwama?

Tell us what you were trying to do and we will walk you through it. Wasiliana nasi