Help centre /Questionnaire

Why can't I see my requirements yet?

The questionnaire is what turns your business details into a list of things you actually owe. Answer it once, then only when something about the business changes.

How the questions work

  • Questions branch. Answering no to one can remove several that would have followed.
  • Answers save as you go, so you can stop and come back.
  • The requirement list is generated on the last answer, not progressively. Until then, nothing new appears.

Only a compliance officer, admin or owner can answer it. Viewers and external advisors can read the result.

Why your results may be pending

A finished questionnaire can still show an empty list. Generated requirements start as proposed, move to under review, and appear to you only once they are confirmed. This is deliberate: Sahihi would rather show you nothing than show you a requirement nobody has checked.

Requirements added by hand and requirements later removed carry their own markers, so the review trail stays visible internally even when the client view is clean.

The requirement statuses

StatusWhat it means
UnknownApplies to you, but Sahihi has no evidence either way yet.
CompliantHeld, current, and evidenced.
Expiring soonHeld, but the date is close enough to act on.
ExpiredThe date has passed. This is the one that costs money.
In progressBeing worked on, by you or by a runner.
Not applicableRuled out for your business, and kept on the list so the reason stays recorded.

Still stuck?

Tell us what you were trying to do and we will walk you through it. Contact us